Articles

 Do you offer a discount for longer purchases?

Yes, we automatically discount your purchase based on the billing cycle you select at checkout....

 How do I Get a Refund within the Refund Period?

Within the time period, you are eligible for a refund, if you decide you are not satisfied with...

 How does my invoice get paid with Cryptocurrency?

Your invoice will go through several stages while we confirm the cryptocurrency transaction....

 How to Add Sub Users (Contacts) to the Billing System

In this article, we’ll be covering the addition of sub-users (known as Contacts) to your...

 How to Cancel Your Services

It is unfortunate that you wish to cancel your service with us. If there were any issues with...

 I placed an order but haven't received any information!

We apologize this has happened and there are a couple of things that could have caused this...

 Paypal Subscription/Recurring Payments Cancellation

When you cancel our service and you have a Paypal subscription or automatic payment setup, you...

 PrePay Discounts

We offer discounts based on the amount of game time you purchase upfront, a list of discounts is...

 Upgrading Your Service

We allow for service upgrades/downgrades at any time.For all managed Minecraft servers, upgrades...