There are upcoming maintenance events which may impact our services. Learn more

My Order Status is Listed as Fraud Print

  • fraud
  • 0

When you order a product with AleForge all of your personal information is compared, processed, and given a rating which allows us to prevent bad actors from placing fraudulent orders. This does mean that sometimes legitimate customers get caught in this filter due to one of the following reasons:

  • You used a VPN, Proxy, or Tor while checking out
  • You are far away from home
  • You are attempting to use a prepaid card
  • You used a disposable email at checkout

If you had an order flagged as fraud open a ticket to get your issue resolved.


Was this answer helpful?

« Back
Login Sign Up